_installer_livehelperchat_title=Live Helper Chat
_installer_livehelperchat_type=_types_support
_installer_livehelperchat_category=_categories_ecommerceandbusiness
_installer_livehelperchat_description=Live Helper Chat is an open source support application.
_installer_livehelperchat_authordescription=Live Support chat for your website. Web and desktop clients. Co-Browsing, XMPP notifications, GTalk, Jabber, Openfire, Skype, Chrome extension, Node.js support, MySQL, PostgreSQL.<br><br>Features for site owners:<ul><li>IPhone, Android, IPod, BlackBerry support using XMPP generic services, GTalk, Monal, Xabber<li>Skype and sevabot integration<li>Free modules: Questionary/voting module, FAQ module, Chatbox/Shoutbox module, Browser offers module, Forms module, Documents sharer module<li>Easy theming<li>Co-Browsing/Screen sharing<li>Speech to text<li>Unlimited operators, chats at the same time, departments<li>5 widget position<li>User screenshots, see what your users sees<li>Drag &amp; Drop widgets<li>Online users tracking<li>Invite users to chat<li>Chats archive<li>Chat remarks<li>Files uploads, drag &amp; drop<li>Tablet and Mobile friendly<li>Visitor tracking across different subdomains of domain<li>Multilanguage back office where each operator can have different language.<li>Chrome extension<li>Operator To Operator chat<li>Option to have custom form attributes or pre-fill existing ones<li>Pro active users invitation to chat<li>Google map with users locations<li>RTL and LTR languages support<li>Windows/Mac/Linux client</ul><br>Features for developers:<ul><li>MVC structure<li>Free - Open Source<li>Clean code<li>Full XMPP support (ejabberd) not only XMPP notifications<li>Two sync methods, long polling or standard.<li>Node.js as transport layer<li>MySQL and PostgreSQL support<li>No php session if not required<li>Archive module<li>Fully supported multiple domains including http, https and subdomains<li>Plugins supported<li>Easy upgradable<li>Bootstrap 3 CSS framework<li>Customizable without changing kernel<li>Bugs fixed in days not in weeks or months<li>Can be customized to meet any business requirements</ul>